The biggest challenge facing companies in 2022 will not be the increase in sales or the expansion of the business, the biggest risk that CEOs see for this year is the talent attraction and retention.
According to the survey Perspectives of senior management in Mexico 2022 of KPMG, 56% of CEOs believe that the processes of attraction and retention of employees, the highest risk faced by organizations this year is even greater than concerns about cyberattacks (45%), lack of innovation in the product offering (39%), rise in interest rates (38%) or lack of liquidity (38% ).
“Human talent is still the key for organizations, which has not diminished. But the work environment is totally different, the ability to adapt and offer appropriate and different models will be the key to attracting and retaining talent, “said Ricardo Delfín, Leading Client and Markets Partner at KPMG Mexico, during ‘ a press conference emphasized. America.
CEOs see the impact of Covid-19 on the workforce, such as the fact that workers had to overcome problems related to their health or that of a family member is one of the factors that places the attraction and retention of talent as the biggest risk in 2022.
To a lesser extent, other risks provided by senior management linked to the Talent management for this year it is the inadequate planning in the succession of key positions and the poor application of ethical and codes of conduct.
“In general, issues related to talent management are an opportunity for companies to implement the renewed sense of purpose that has emerged as a result of the pandemic; in the same sense, to guarantee the employee health it is considered to be the biggest threat in 2022 ”, the study emphasizes.
As threats, the 26% of leaders companies in mexico believe that guaranteeing the health of employees is paramount. In the pool of opportunities, this topic occupies the third position, under the adaptation of the organizational culture to continuous disruption and the adaptation of the infrastructure, which are considered as the most important areas for improvement.
In addition, the CEOs are of the opinion that the work skills necessary for the operation of organizations develop rapidly. Technology or data analysis, for example, are areas that require new talent skills.
“Investments aimed at developing these skills or attracting them from outside the organization should be aimed at strengthening talent retention, not without underestimating the fact that the changing working conditions that have emerged from the pandemic will compete generates what has not been seen before for attracting staff. , increases the risk of turnover ”, warns in the report.
From the point of view of Jorge Caballero, a leading tax and legal partner of KPMG Mexico and Central America, one of the key messages of senior management is strengthening the need for the organizational culture of companies to deal with an environment of constant disruption. “It seems that it is no longer valid to talk about a new reality, but about a changing reality and we have to adapt to this.”
Face-to-face workers vs teleworkers
In recent years, companies have had to adapt to a changing work environment as the Covid-19 pandemic has challenged traditional paradigms. The distance work it is one of the changes that organizations have made to adapt to this new normality. Although only 4% of companies will keep all their workers at a distance, 28% of them believe that the majority of their workforce in home office in 2022.
“The segmentation of the workforce, between those people who are unable to carry out their activities under virtual schemes and those who can, poses particular challenges in Talent management; this is the case with, among others, the manufacturing industry, construction, services ”, KPMG emphasizes in its survey.
How personnel management so that a polarization is not generated between those who can work remotely and those who cannot, between the people for whom a teleworking scheme is more productive and those who need the physical space to carry out their work? This is a question that top management in Mexico is asking.
The coming months, the firm’s specialists point out, will be the key for companies and workers to find a balance between distance and face-to-face worktaking into account the benefits of both schemes.
Reference-www.eleconomista.com.mx