Bell users’ clocks turned back one hour when the company recognized the error | The Canadian News

Canadians with a Bell phone woke up to a surprise and probably a little late thanks to a company clock error, according to the telecommunications giant.

Some users reportedly had their clocks automatically going back one hour to reflect daylight saving time on November 7.

The company sent a tweet acknowledging the error.

“Some customers may have experienced an incorrect time change on their phone this morning. Our teams are investigating the situation to resolve the issue as quickly as possible. We apologize for the inconvenience, ”they wrote in a tweet.

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Bell said the issue is now resolved and users who are not getting the correct time will need to restart their phone, go to airplane mode, or go into their settings and adjust their time zone accordingly.

Some users had a brief moment with the incidental time change.

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Global News has contacted Bell Canada to comment on the error and how it occurred. Some users have mentioned that they also experienced similar errors on their Telus phones. Global News has contacted Telus for comment.



Reference-globalnews.ca

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