Apple launched a free repair program for your AirPods Pro on Friday, citing a couple of sound issues for units made before October 2020. In other words, all AirPods Pro from the start.
We’ve been dealing with a few issues with our AirPods Pro as described by Apple, and a few more. Often, only one AirPod Pro earbud was plugged in, while the other wasn’t, to fix active noise cancellation issues.
So we spoke to Apple support via online chat on Friday and they agreed to ship replacement AirPods Pros. These arrived Monday afternoon via FedEx to our surprise (Apple also requested a credit card for quick repair).
Inside the box, you will find a replacement. AirPod Pro, plus 3 ear pads (the other 2 are under the removable tab). Yes, Apple will only ship one replacement AirPod Pro in a box each.
How to pair these new AirPods Pros with your iPhone?
All you need to do is place them in their charging case and connect the latter. Next, press and hold the button on the back of the charging case until the LED turns white and pair the new AirPods Pro with your iPhone.
Apple He says, “If the status light is still flashing amber, plug the box into power, close the lid, and wait 20 minutes. Then open the lid and press and hold the setup button again for a few seconds until the status light flashes white. “
Then place your old AirPods Pro go back to checkout and contact FedEx to schedule a pickup. Apple didn’t supply tape in the box as stated in their instructions (not a big deal). You do not need to return your old ear pads.
So far these replacement AirPods Pro earbuds seem to have fixed the ANC issues we had before, but it’s too early to tell.
At the price of $ 329 for AirPods Pro, these should be perfect out of the box. If you have any questions about issues with your AirPods Pro that resemble the issues outlined by Apple, please contact Apple Support via the iOS app or online chat and get a replacement pair.