The Mobile Shop has reportedly added a new $ 50 service charge for Koodo customers.
According to information obtained by MobileSyrup, The Mobile Shop will charge the new fee to Koodo customers who activate their plans through Koodo online. However, Koodo customers who activate their phones with The Mobile Shop will not be charged.
In addition, the information we obtained indicates that The Mobile Shop must inform customers about the fee.
MobileSyrup contacted The Mobile Shop about the change and will update this post with the details provided by the retailer.
At the moment, it is not entirely clear what the position is for. Several operators and flanker brands, including Koodo, recently added $ 50 connection fees. However, Koodo only charges that fee for in-store activations, not for online activations. Since The Mobile Shop’s fee is related to Koodo activations online, it likely has nothing to do with the brand’s connection fee.
Regardless, it’s something to keep in mind if you’re heading to The Mobile Shop for a Koodo activation anytime soon. Nobody likes to be pinged with extra fees; if you can avoid this, you still have $ 50 in your pocket.