Microsoft will offer three years of Android and security updates for the Surface Duo 2.
A company representative confirmed the promise to update Android Authority following the introduction of your new Surface smartphone.
“We are committed to providing three years of security and operating system updates,” the representative said.
It should be good news if you plan to buy a Surface Duo 2 anyway, although it’s disappointing that Microsoft isn’t planning to offer longer support for such an expensive device. Three years begin to become the minimum expectation, as other smartphone manufacturers such as Samsung Push four years of security updates and Apple goes much further (the company’s iOS 15 update is compatible with the 2015 iPhone 6S and 6S Plus).
It’s also worth noting that Microsoft’s upgrade promise matches what it made on the original Surface Duo. Unfortunately, update speed is something the company will need to work on – it just announced that Duo would get Android 11 in late 2021. Android 12 is expected to launch in October.
Ultimately my concern is that this indicates that the software may still be a problem for the Duo 2. It was certainly a problem for the Duo. Microsoft seems to have fixed a lot of the Duo’s hardware problems with the Duo 2 (at least, they have it on paper), but if you can’t get the software in order, the Duo 2 can be really hard to sell at $ 1,899.
Source: Android Authority