Querétaro seeks to digitize procedures through regulatory reform

Querétaro, Qro. Queretaro plans an unprecedented regulatory reform for the entity, which will include systems such as the electronic signature and single file, in order to streamline the procedures carried out at the local level.

One of the priorities is to digitize all the procedures that are possible and place the entity as the state with the best regulatory improvement mechanisms in the country, said the governor, Mauricio Kuri González, during the ordinary session of the Regulatory Improvement Council of the state.

The pandemic of Covid-19, he said, has made evident the need to move towards the digitization of procedures. “We have to be very open, very transparent, digitize everything possible, which is undoubtedly being taught by the pandemic. To be the state with the best regulatory improvement in the country. We have to be facilitators ”.

“The best way to be able to impact impunity, corruption, is by doing what is being done, I cannot say that corruption will end, it would be the main objective, but what I can say is that it will to do everything possible to combat it and to put in enough tools and systems to be able to do it. On Queretaro, Corrector, Huimilpan and The Marquis It is the same (in the process), because it is the urban part ”, he declared.

The state commissioner for Regulatory Improvement, Pedro Paredes Reséndiz, explained that even though the 18 municipalities have a legal framework to apply regulatory improvement actions ─by virtue of their regulations and they have commissioners in charge of promoting and implementing public policy─ only 55% of municipalities installed a municipal council to coordinate administrative simplification work.

He contextualized that the entity has participated in the simplify program twice, in 2017 and 2020, achieving a simplification rate of 37 percent.

As part of the actions aimed at regulatory improvement, the state council endorsed the creation of the inter-institutional group with chambers of the private sector, including for the first time business organizations and civil society, to join state efforts.

In the state each year, about 9 million procedures are carried out; However, ─according to information from the state government─ the confusing legislation, poor process design and lack of technological implementation have caused them to be delayed, encouraging productive activity.

The Secretary of Planning and Citizen Participation, Antonio Rangel, highlighted that with this first session of the council, one of the priority projects of the state government begins and that its premise is to migrate towards a digital government, going from complex procedures to fast and digital procedures.

The first phase consisted of carrying out a diagnosis, to carry out a redesign that implies legislative modifications. Once the legal adjustments are in place, new technological systems will be implemented.

The digitization process is the second stage, it consists of the technological implementation that will give rise to the incorporation of the electronic signature – for which an Electronic Signature Unit will be formed – to avoid face-to-face procedures; At this stage, a single file will also be created that will be approved for use by municipal and state authorities.

The third point is to create a single platform, so that you do not navigate between the various platforms of the municipalities, with universal access to documentation.

“That they do not ask us again what the government already asked for, we need to implement technology, which is not a minor thing, to be able to implement a reform, a single platform, this is the objective, that we do not have to navigate on the platform of the municipalities (…) So that we can share a single virtual platform to carry out procedures in a very efficient way ”, he stated.

Reference in Latin America

The reform project states that Queretaro become a success story in Latin America, in order that in the state it is easy to start businesses.

For this reason, the regulatory reform project will include the participation of the coordinator of the Regulatory Policy Program in Latin America, of the Organization for Economic Cooperation and Development (OECD), Manuel Gerardo Flores Romero.

Colima, Nuevo León and Yucatán, stated the state secretary, are success stories in regulatory improvement; However, in Latin America there is only one virtual office that connects the state and the municipality, but it is only one municipality, Mérida, Yucatán.

Therefore, the objective is to overcome what has been done in this entity, in order to make it easy to set up companies and comply with the procedures efficiently.

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