NS Content Creator Trying To Regain Social Media Accounts After Facebook Hack – Halifax | The Canadian News

A Nova Scotia real estate and content creator is trying to regain control of her social media accounts after hackers took over her Facebook and posted images that banned her.

For the past three years, Megan Isenor ran a monetized Instagram page that focused on inexpensive DIY renovations, which had around 5,500 followers at the time it was shut down.

“Which doesn’t seem like a ton, but to me it’s just the fact that all the work I’ve done in the last few years is gone,” Isenor said.

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This past weekend, Isenor was on a trip to New Brunswick when he received a message from an Instagram follower asking if his Facebook had been hacked.

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He signed up for Facebook, where he received a message telling him that he had posted something that violated community standards guidelines and that his account had been disabled.

“At the time, I had no idea what was posted,” he said.

Isenor uses his social media for work and says he would never use it to make posts that violate the guidelines.

Megan Isenor

Later, a friend sent him a screenshot showing that hackers had posted images with the Islamic State flag.

The photos were not posted on his Instagram account, but it was also closed because the accounts were linked.

Isenor said that being hacked was “stressful” and “violating”. He contacted the company, which was recently renamed “Meta,” but has not heard from since.

“It’s definitely difficult when you don’t have the ability to make your case and say, well, this is not what I would do,” he said. “I wish I could explain to someone that I would never post something like that.”

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Since its Instagram page had ads that the company profited from, creators should have a way to reach them when a hack occurs, he said.

“It’s frustrating as a business owner because I use it for my business. When all that work is taken away from you, that’s the hard part, ”he said.

He said he had two-factor authentication set up for Instagram, but not for Facebook.

“Well now I will, for sure,” he said, adding with a smile, “It’s a little too late for this situation.”

Isenor created another Instagram account, where he made a video to let his followers know what was happening and to express his frustrations.

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She quickly realized that she was not alone. After posting the video, he began to listen to various people who had had a problem with piracy in the past and were having a hard time getting help from the company.

“It seems to be very common, you really don’t realize how often it happens until people start to come closer, saying, ‘Oh, it happened to me,'” he said.

“There have been maybe two or three people where I have seen the exact same type of situation, where it has been through Facebook … but there are so many happening directly through Instagram, there are people who take accounts, hackers who they try to keep people’s accounts for ransom. “

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Global News reached out to Meta for comment, but received no response. According to the Facebook information page for restrict accounts, most violations of community standards guidelines will result in warnings before the account is deleted.

However, in cases involving dangerous people and organizations, “you may receive additional and longer restrictions on certain functions.”

The company also said on its page about disable accounts that “will let you know if you can ask for another review if you think we made a mistake.”

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Meanwhile, Isenor is still waiting to get his accounts back.

“It’s just a waiting game, I guess,” he said. “Request the review and just wait to see what happens.”

© 2021 Global News, a division of Corus Entertainment Inc.


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