It’s ridiculous! It’s really not well organized
said Adam Brazier, who was traveling home with his family to Prince Edward Island on Monday afternoon.
A lot of people are getting into the wrong queues right now because there’s no one telling us which queues to get into.
Matthew Green, NDP MP for Hamilton Centre, arrived at Pearson Airport about 90 minutes before his domestic flight, which was scheduled to depart at 8:10 a.m. for Ottawa. According to him, when he arrived, there were about 500 people lined up outside the check-in gate. The scene was disorganized and chaotic
he said.
The airport lacked employees, was unprepared and unable to cope with the bottleneck
according to him.
Mr. Green missed his flight and had to wait two hours before taking another one.
On the airport’s Twitter account, a message was posted on Monday morning advising travelers to allow themselves plenty of extra time and check their flight status before leaving for the terminal.
We would like to remind passengers that employees in the terminals do their best
the airport said in a statement.
Shortage of staff
This situation was repeated in several Canadian airports on Monday. A shortage of security screening officers is said to be at the root of the problem.
In Vancouver, the waits were particularly long. Passengers have reported missing domestic flights due to delays in security checks.
In an email to The Canadian News, the Canadian Air Transport Security Authority (CATSA) said it was doing everything in its power to resolve the problem, but was not finding enough workers.
L’CATSA
which is the federal crown corporation responsible for all passenger security screening, says that once it manages to hire enough new screening officers, it will also take time to train them.Mr. Green believes it is totally unacceptable
that the airport could not have anticipated the increase in post-pandemic travel.
What I’ve heard from the staff is that it’s now the third day of basically chaos [à l’aéroport Pearson]
did he declare.
They knew this was happening, but we received no communication from Air Canada to let us know.
Delays over the next few weeks
Speaking to reporters in Ottawa on Monday, Transport Minister Omar Alghabra said he shared the concerns of travelers facing delays as the country continues to experience a huge resurgence of appetite
for travel.
I am a traveler myself and have seen the queues get longer over the past few weeks
did he declare.
Mr. Alghabra says Transport Canada worked with theCATSAto ensure we have adequate resources to meet this influx of travel requests
.
Asked when these problems could be resolved, Mr. Alghabra did not come forward.
I don’t think we’ll be able to fix this immediately
he said, adding that it will take at least a few weeks.
Stressed travelers
Anticipating long lines and a massive influx of travellers, Manvir Jutla arrived five hours early for his 4 p.m. flight to Vancouver.
I won’t miss my flight
he said, laughing.
Jen Baba is not so confident.
I’m a little stressed, we [avons] a lot of luggage
she said. I hope we won’t be late.
Karan Panchal, who is traveling to India, said he is still not sure what time his flight was due to take off.
My boarding pass has a different time and my flight time displayed is different
he said.
With information from The Canadian News
Reference-ici.radio-canada.ca