Essential services in Caledon may be delayed amid staff shortages due to spread of virus

The rise of the Omicron variant is affecting all sectors of the community, including city services.

Many departments, such as the operations department responsible for clearing city roads and sidewalks, are currently experiencing staffing shortages due to the pandemic.

“We are working on the challenges of COVID-19 that affect our employees, such as illness, isolation and care, by redeploying staff to areas of greatest need,” said Mayor Allan Thompson. “We ask the public for patience as they may experience delays in some service areas.”

The city said it will continue to meet essential city service requirements while experiencing these increased staff absences.

He also said provincial maintenance standards for winter road and sidewalk maintenance will continue to be met, but officials expect some delays.

Residents are asked to be patient and leave plenty of room for snow plows to pass.

During severe weather, the city advises people to stay off the roads as much as possible. If driving is necessary, keep an eye on the weather and road conditions.

The town said staff continue to work tirelessly to serve citizens and follow provincial regulations.

Officials also remind residents that customer service personnel are not just utility providers, but members of the community.

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