A French company, Disinfluence, has agreed to pay 10,000 euros in the context of a transactional fine procedure, in a case of deceptive commercial practices, announced Wednesday February 24 the Directorate General for Competition, Consumption and Fraud Control (DGCCRF).
The site targeted by the DGCCRF survey offers “Filtering shower heads” ; a gadget commonly sold on “dropshipping” sites, this business practice of selling items that are delivered directly from the producer, most often in China, to the end customer.
However, notes the DGCCRF, the site presented “Misleading information about the substantial qualities of the product and the expected results of its use in terms of water saving and health benefits”. Investigators also found that the site posted glowing reviews. “Falsely presented as certified by a third party”, presented a “Reference price of the product which had never been practiced and did not correspond to the market price”, and also displayed a fake countdown timer to entice customers to buy.
These unfair practices are common on many “dropshipping” sites, which sell shower heads as well as electronic gadgets or clothing. The DGCCRF affirms that these sites are subject to“Reinforced and continuous attention (…) because of the scams they can cause ”.
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