Tuesday, October 20

BMW Group Canada

BMW Canada to Provide Customers Rolling Out RAPID RTC Chat – Canadian Auto World
BMW Group Canada, Customer Retention, E-Commerce, Industry News, RAPID RTC, RAPID RTC Chat

BMW Canada to Provide Customers Rolling Out RAPID RTC Chat – Canadian Auto World

RAPID RTC announced the addition of its Chat platform to BMW Group Canada’s premium customer experience, supporting the luxury manufacturer’s focus on providing innovative digital solutions for its customers. RAPID RTC Chat will be available on BMW and MINI’s corporate sites, on BMW’s Virtual Showroom, on MINI’s Shop @ Home webpage, and on both brands’ regional advertising sites. The RAPID RTC Chat tool brings BMW Group Canada’s vision of a premium customer experience to life by offering customers and prospects the information they want and need, in the format in which they desire it. The industry-leading digital solution connects active shoppers on BMW Group websites to sales staff on the showroom floor. Digital conversations with knowledgeable BMW and MINI retailers are facilitated b...