Beware of Amazon Imitators This Black Friday Warns Better Business Bureau | The Canadian News

Better Business Bureau advises shoppers to be more vigilant when shopping online this Black Friday.

This is the best time for scammers to pose as major companies like Amazon to steal your personal information.

“Some of the things we see are spoofed emails, unsolicited calls, people reaching out to consumers saying they are calling on behalf of Amazon and there is a problem and they need immediate attention. They need payments or they need your information, “Mainland China Better Business Bureau President and CEO Simone Lis told Consumer Matters.

the Federal Trade Commission based in the US. reports that between July 2020 and June 2021, one in three people who reported a business copycat said the scammer was pretending to be from Amazon. About 96,000 people reported being attacked and about 6,000 said they lost money. The reported losses amounted to more than $ 27 million. The average loss per individual was $ 1,000.

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Scammers trick unsuspecting victims by sending them a text message or link about suspicious activity or unauthorized purchases on their Amazon account.

When the victim calls the number provided to resolve the issue, the scammer tricks the victim into giving up personal information.

“If your personal information gets into the hands of a criminal, that information can be used for identity theft,” Lis said.

“Consumers should know that when they receive any unsolicited communication from companies, regardless of the company, they should pause. Make sure who you are dealing with is legitimate, especially if you are asking for information or requesting immediate attention, ”he added.

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The Canadian Anti-Fraud Center says it is also concerned about the phishing scam, as consumers shop online this Black Friday.

“Holidays are a higher risk for consumers to fall victim to this scam,” said Sue Labine of the Canadian Anti-Fraud Center. “It’s definitely growing, especially with the Amazon scam because it’s one of the most efficient ways to shop now,” adds Labine.

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BBB says these types of scams are getting more sophisticated and showing no signs of slowing down. “I think scammers are a business too and they are running their business,” Lis said. “Scammers use other organizations, including the Better Business Bureau name, to get people’s attention. It is very important that we educate people to strive to protect themselves. “

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In a statement, Amazon told Consumer Matters:

“Amazon works hard to please our customers and we take action when we see bad actors trying to misuse our brand to fool unsuspecting customers.”

Amazon says that in 2020, it invested more than $ 700 million globally and employed more than 10,000 people to protect its store from fraud and abuse.

The Canadian Anti-Fraud Center advises consumers to hang up the phone if they receive an unsolicited call, avoid clicking on links sent by email, and do not respond to text messages.

If you are a victim of fraud, it is recommended that you report it to Amazon, the Better Business Bureau, and the Canadian Anti-Fraud Center.

© 2021 Global News, a division of Corus Entertainment Inc.

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