Apple launched Fitness + today And while existing Apple Watch users get a free trial month, which is part of a limited time offer, new Apple Watch Series 3 or later customers are supposed to get 3 months of free service.
But new Apple Watch owners have gotten in touch iPhone in Canada say that this is not the case at the moment, despite update all devices to iOS 14.3 and watchOS 7.
“Three months of Apple Fitness + is included for customers who purchase Apple Watch Series 3 or later, and one month of Fitness + is included for existing Apple Watch users,” Apple explains.
The terms and conditions of the offer state: “Redeem your free 3 months in the Fitness app as soon as Apple Fitness + launches”, which is of course today.
“Offer must be claimed in Fitness app within 3 months of first setup of your eligible device. To see the offer appear, you will need to sign in with your Apple ID on your new device. If you purchased your eligible Apple Watch prior to the launch of Apple Fitness +, you will have 3 months from the launch date to redeem, ”details Apple’s terms and conditions.
Apple says that any Apple Watch Series 3 or later, “purchased from Apple or an authorized Apple reseller and activated on September 15, 2020 or later is eligible.”
But at this time that is not happening for the new Apple Watch Series 6 and SE devices purchased by readers Jonathan and Jed, from Apple and an authorized reseller (London Drugs).
We spoke to Apple Support about the matter over the phone, and they could only echo the terms of the Fitness + promotion. It is unclear how this matter will be resolved.
To enroll in Fitness +, you need to start the Fitness app on iPhone or iPad (you need to download it manually) and tap on the Fitness + tab at the bottom.
Looking at your Fitness + 3-month free trial offer in the Fitness app, for your new Apple Watch purchase?